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Ecommerce

Online stores that sell the product as well as the brand does, from discovery to checkout.

Overview

A strong ecommerce experience carries the brand from discovery to checkout. Wilco works across Shopify management, storefront development, paid acquisition, email marketing and analytics to connect the parts of that journey.

For ecommerce teams launching a store or improving the relationship between their brand, marketing and buying experience.

What you get

  • 01Storefront and purchase-journey review
  • 02Shopify implementation or ongoing store management
  • 03Acquisition and retention coordination
  • 04Conversion measurement and improvement priorities

How we
approach it

01

Understand the purchase

Review how customers find, compare and buy products. Consider merchandising, product information and checkout alongside the campaign.

02

Connect the experience

Align the storefront with the offer and brand. Coordinate development, content and marketing around the same customer journey.

03

Improve with evidence

Use agreed analytics and commercial context to prioritise changes. Separate measurement issues from genuine shifts in customer behaviour.

Related
work

All work
Read: A connected approach to ecommerce growth

Questions

Do you work with existing Shopify stores?

Yes. We manage Shopify and Shopify Plus stores. The initial review determines whether ongoing improvement or a larger rebuild is appropriate.

Can you work across different markets?

Yes. We run ecommerce for brands selling across North America, Europe and Africa. Market scope, localisation and operational requirements are agreed per engagement.

More ways we help