AI & Automation
Assistants and automations that take on real tasks, with people in control.
Overview
Useful AI starts with a specific task. Wilco helps scope and build assistants, integrations and automated workflows around business needs, with evaluation and human review designed into the process.
For teams exploring a repetitive workflow, an internal knowledge task or an AI feature that needs a dependable path from idea to use.
What you get
- 01Workflow discovery and feasibility assessment
- 02Prototype or scoped assistant implementation
- 03API and system integrations
- 04Evaluation criteria, human review and handover guidance
How we
approach it
Choose the task
Map the workflow, users, data and failure consequences. Decide whether AI is appropriate or a simpler automation would work better.
Build and evaluate
Test a narrow version using representative scenarios. Assess output quality, integration behaviour and where human review is needed.
Introduce carefully
Agree access, monitoring and ownership. Expand the scope only when the results justify it.
Related
work
All work
Questions
Can an AI assistant use our internal knowledge?
That can be considered after reviewing data access, permissions, source quality and the task. The project should define what the assistant can access and when it must defer to a person.
Do you build only chatbots?
No. A useful solution may be an assistant, a connected workflow, a classification step or an API integration. Discovery determines the form.
How do you handle unreliable outputs?
The scope should include representative evaluation cases, clear limitations and human review for consequential actions. We do not treat a convincing response as proof of correctness.
More ways we help
Growth Marketing
One plan for acquisition, conversion and retention, tied to revenue.
02Paid Media
Search, social and video campaigns that reach the right buyers and prove their return.
03Ecommerce
Online stores that sell the product as well as the brand does, from discovery to checkout.
04Web Development
Fast, clear websites that explain the business and make the next step obvious.
05Brand Strategy & Identity
Positioning, naming and identity that make a business easy to recognise and choose.
06Content Creation
Campaign, social and product content made with a clear job to do.
08Product Development
From first question to a product people use, then better with every release.